It is worth noting that there’s nothing more intimidating than seeking legal action or to sue the airline by the air travelers who have been wronged. A traveler or family must prepare themselves to wage a long battle against a seemingly faceless enemy or a large organization when facing problems from airlines that range from smaller issues of flight delays and lost luggage to the more serious ones like tragedies of personal injury and loss of life. Many consumers have found a solution when they decide to sue the airline by knowing how to initiate the legal process.
In case of certain minor claims, customers can seek a remedy. These issues are flight delays and luggage claims, etc wherein the passengers should maintain a right to seek redressel of their minor issues without paying a penny to the lawyers. Sometimes these minor problems can also create a very big issue. A simple problem may get blown all out of proportion. Many times it has been seen that passengers are seated in the plane and then the plane sits on the runway for an interminable time waiting to get permission to fly. This way they show on time departure but at the same time fight gets delayed unnecessarily due to frequent flight delay issues. Passengers can sue the airline in case they are able to prove this tactic being used by the airline. This tactic is generally used by airlines to protect their tarnished image.
When seeking legal compensation for settling claims regarding mishandled baggage, the passengers experience the main hurdle of the large number of airline restrictions. Experts recommend that customers must be knowledgeable about the airlines have different tariffs or rules prohibiting compensation when filing a claim for nearly everything. According to them, for each airline the tariffs differ but they commonly include items like jewelry, laptop computers and electrical appliances.
Currently, on the back of the airline ticket, tariffs are listed and consequently many travelers are not aware about these exclusions. Practically speaking such important information should be mentioned at places where passengers can easily check in. But it is generally seen that airlines avoid doing this as in such situation everyone would want to take things out of their luggage. This would cause flight delays.
Passengers should exercise other alternatives before they decide to sue the airlines, while at the same time lawsuits are sometimes necessary to resolve these disputes.
Via written correspondence or telephone, customers are advised to file a complaint directly with the customer service department of the particular airline. With PassengerRights.com also consumers can file a airline complaint.
During the stipulated time period, if the airline fails to offer a proper response, the passenger can then try to contact the customer service department or submit the complaint again through the Passenger Rights website. In situation when the customer service fails to address the issue or refuses compensation, then the final recourse with consumer is to take the complaint to small claims court. This way a solution can be found regarding these issues.
No comments:
Post a Comment